Preloader

Citibase, 9-11 Gunnery Terrace, Royal Arsenal Woolwich, London SE18 6SW (Greenwich borough)

About us

About Us

Dedicated to quality elderly care with compassion and respect always

We believe that every senior deserves to live with dignity, love, and security. With over 10 years of experience in elderly care,

4.9/5 Rating

50+ Families Supported

How Does it Work?

Care Success Stories
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Partnering with healthcare experts, wellness professionals,

Compassionate Care

Complex Care

Personalized Support

Trusted Expertise

Our Approach

Holistic, personalized, and dignified elder care

Careplus healthcare is an adult social care provider committed to delivering safe, compassionate, and person-centred care and support. We believe everyone should be treated with dignity, respect, and kindness, and supported in exercising choice and control over how they live their lives.

Our approach goes beyond tasks and routines. We take time to understand each person’s abilities, health and support needs, relationships, culture, communication preferences, daily routines and aspirations. This enables us to provide care that is meaningful, proportionate and focused on outcomes that matter to the individual.

Our Mission

To provide safe, responsive and compassionate care that enables people to live with dignity, independence, choice and confidence in their home.

Our Vision

To be a trusted care provider recognised for person-centred practice, dependable staff, strong governance, and a culture in which people receiving care, families, and employees are listened to and respected.

Our Value

Our values are the foundation of the compassionate care we provide every day. They reflect who we are, how we serve.

 We plan your care with you, not for you. We listen to your preferences, respect your choices and review support with you as your needs or goals change.

We place safeguarding, safer recruitment, appropriate DBS checks, staff training, supervision, competency assessment, risk management and quality assurance at the heart of our servic

 We aim to provide consistent support, communicate openly and respond promptly when circumstances change or when you have a concern.

Where appropriate and with your involvement, we work alongside families, representatives, social workers, commissioners, GPs, community nurses and other professionals to support coordinated care.

 We support people to make informed choices, take positive risks where appropriate and remain involved in decisions about their own care and daily life.

We use feedback, audits, incidents, complaints, compliments and lessons learned to improve the quality and safety of our services.

We are open about our responsibilities, learn when things go wrong and take action to improve.

Why Choose Us

Dedicated to comfort, dignity, and true compassion

 We plan your care with you, not for you. We listen to your preferences, respect your choices and review support with you as your needs or goals change.

We place safeguarding, safer recruitment, appropriate DBS checks, staff training, supervision, competency assessment, risk management and quality assurance at the heart of our servic

 We aim to provide consistent support, communicate openly and respond promptly when circumstances change or when you have a concern.

Where appropriate and with your involvement, we work alongside families, representatives, social workers, commissioners, GPs, community nurses and other professionals to support coordinated care.

 We support people to make informed choices, take positive risks where appropriate and remain involved in decisions about their own care and daily life.

We use feedback, audits, incidents, complaints, compliments and lessons learned to improve the quality and safety of our services.

What We Do

Our commitment to quality and safety quality and safety

Quality and safety are integral to how Careplus healthcare plans, delivers and reviews care. Our governance arrangements include safeguarding, safer recruitment and appropriate DBS checks, staff induction and mandatory training, competency assessment, supervision, risk management, medicines governance, infection prevention and control, incident reporting, complaints management, information governance and ongoing quality assurance.

We use feedback, care reviews, audits, observations, incidents, complaints, compliments and lessons learned to identify what is working well and where improvements are needed. We aim to create a culture in which concerns are raised early, people are listened to, and learning is translated into better care.

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Family Satisfaction Rate

We proudly provide trusted senior care that ensures safety,

Working with you

We recognise that care is most effective when it is built on partnership. With your consent and involvement, we work collaboratively with the people who matter to you and with the relevant professionals involved in your care. We respect confidentiality and share information only when there is an appropriate and lawful reason to do so.

Equality, dignity and human rights

Careplus healthcare is committed to providing care that respects equality, diversity, human rights and individual identity. We seek to understand and respond appropriately to each person's communication needs, disability, culture, faith, sex, sexual orientation, gender identity and other characteristics or preferences that are important to them.

Complex Care Assessment in Bournemouth
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Project complete

Our Commitment

Your wellbeing. Your choices. Physical

At CarePlus Healthcare+, we are committed to providing compassionate, respectful and person-centred care that puts each individual at the heart of everything we do.

Dignity, kindness and respect

We believe everyone deserves to be treated with dignity, kindness and respect, regardless of their circumstances or level of support required. Our goal is to help people maintain their independence, make their own choices and live life in the way that matters to them.

Communication

We listen to the people we support, respect their preferences and work alongside families and professionals where appropriate. Our support is regularly reviewed to ensure it continues to reflect changing needs, goals and circumstances.

Our Values

Compassionate care backed by strong core values

Our Values

At CarePlus Healthcare+, our values are more than words. They shape the way we listen, support, communicate and build relationships with the people we care for.

We never want care to feel like a routine or a checklist. We start with the person, understanding what matters to them and shaping support around their life.

From the way we communicate to the way we provide personal care, we protect privacy, dignity and individuality. We treat every person as an individual, never a task.

We support people to do as much as they can for themselves. Our role is to provide the right assistance while encouraging confidence, skills and independence.

We believe choice should be real and meaningful. We listen to what people want, respect their preferences and support them to have control over their everyday lives.

Good care is about more than practical support. We bring patience, empathy, warmth and genuine human connection to every interaction.

People's needs change, and good care must change with them. We listen to feedback, respond to changing circumstances and continually look for ways to improve our support.

We build trust by doing what we say we will do. We value honesty, reliability, accountability and open communication with the people we support, their families and professional partners.

Our ultimate measure of success is the difference our support makes. We want people to feel safer, more confident, more connected and able to live life on their own terms.

Trained Caregivers & Nurses

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Skilled, certified, and always available 24/7

Testimonials

Heartfelt stories from families who chose us

At nothing speaks louder than the experiences of our residents and their families. Their words reflect the love, compassion,

“When it became clear that we could no longer care for my mother at home, I was overwhelmed with worry. From the first day at [Your Facility Name], my fears disappeared. The staff welcomed her with open arms, treating her with the love and respect she truly deserves. Today.”

Christine Rose Director, Radical Orange Pty Ltd.

“When it became clear that we could no longer care for my mother at home, I was overwhelmed with worry. From the first day at [Your Facility Name], my fears disappeared. The staff welcomed her with open arms, treating her with the love and respect she truly deserves. Today.”

Christine Rose CEO, Radical Orange Pty Ltd.

“When it became clear that we could no longer care for my mother at home, I was overwhelmed with worry. From the first day at [Your Facility Name], my fears disappeared. The staff welcomed her with open arms, treating her with the love and respect she truly deserves. Today.”

Isabella Clarke M.D. , Radical Orange Pty Ltd.

Faq

Everything you need to know about elderly care

We provide comprehensive treatment for a wide range of addictions, including alcohol, prescription medications, opioids, heroin, cocaine, methamphetamine, and other substances.

We provide comprehensive treatment for a wide range of addictions, including alcohol, prescription medications, opioids, heroin, cocaine, methamphetamine, and other substances.

We provide comprehensive treatment for a wide range of addictions, including alcohol, prescription medications, opioids, heroin, cocaine, methamphetamine, and other substances.

We provide comprehensive treatment for a wide range of addictions, including alcohol, prescription medications, opioids, heroin, cocaine, methamphetamine, and other substances.

We’re Always Ready to Answer Your Questions