Living with a complex health condition should not mean leaving the comfort of home. At CarePlus Healthcare Services, our complex care service gives adults and families skilled, dependable support in the place they feel safest, delivered by trained carers who understand the seriousness of complex medical needs and the importance of dignity.
Complex care is specialist support for people with multiple, long-term or high-dependency health needs. It goes beyond standard personal care and often involves clinical tasks, close monitoring and careful coordination with GPs, nurses, therapists and hospital teams.
We visit you or your loved one, listen carefully and review medical information to understand every need.
We build a written plan around your clinical needs, routines, preferences and goals, and review it regularly.
We match carers by skills, experience and personality, and provide condition-specific training and competency checks.
Our management team monitors quality, supports carers and keeps families informed. As needs change, we adapt the plan.
Our complex care packages can be tailored to a wide range of needs, including:
We proudly provide trusted senior care that ensures safety,
Standard home care focuses on everyday tasks such as washing, dressing and meals. Complex care supports people with significant medical needs and may include clinical procedures delivered by specially trained staff.
Some people qualify for NHS Continuing Healthcare funding, and others are funded by local authorities, personal health budgets or privately. We can explain your options and help you understand the assessment process.
Yes. We can arrange visits, waking-night support or full 24-hour care, depending on the level of need.
Yes. We tailor support around your individual needs, preferences, routines and comfort levels, ensuring you remain involved in decisions about your care.
Support is usually funded by the local authority after a needs assessment, or by NHS continuing healthcare or a personal budget. Rent is separate and often covered partly by Housing Benefit.
Contact CarePlus Healthcare+ to discuss your needs. We can talk through your requirements and help determine how our personal care support in Greenwich can be tailored to you.
Where possible, we can start quickly after assessment. Contact us to discuss urgency
Start with the provider's complaints procedure, then the local council, and then the Local Government and Social Care Ombudsman if it isn't resolved.
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Yes. Our support can include practical assistance with bathing, washing, dressing, undressing, grooming and other personal hygiene routines
Yes. Where required and included in the agreed care plan, we can provide respectful and dignified support with toileting and continence care.
Yes. Depending on your assessed needs and agreed care plan, we can support safe movement around your home and assist with transfers.
We support adults, older people, children and families across Greenwich and South East London.
